HappyFox Help Desk 2.0 1.17.0
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Free Version
Publisher Description
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.
What you can do with HappyFox Helpdesk 2.0 App:
- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance
Your HappyFox tickets are at your fingertips. Literally!
Sep 1, 2023
Version 1.17.0
Features
- Users can now change the contact of a ticket in "Bulk Ticket Actions" and "Change Properties" modals.
- Search ability is added in all lists now, like Change Assignee, Status, Category etc..
Bug Fixes
- Fixed an issue where adding private notes was not possible when there is no permission to add replies via agent panel.
- Canned actions preview now works correctly with all the formatting intact, like hyperlinks etc..
- Applied canned action now maintains the formatting unlike previous versions.
- Some messages in a ticket might have rendering issues in full screen view. As a workaround, tap on the 3-dot icon at top-right of the fullscreen ticket update view, and then choose "View Full Ticket Update" button to see the update without any rendering problems.
- Ticket details now load faster than before.
- More Bug Fixes and Improvements.
About HappyFox Help Desk 2.0
HappyFox Help Desk 2.0 is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops HappyFox Help Desk 2.0 is HappyFox Inc. The latest version released by its developer is 1.17.0.
To install HappyFox Help Desk 2.0 on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-09-01 and was downloaded 1 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the HappyFox Help Desk 2.0 as malware if the download link is broken.
How to install HappyFox Help Desk 2.0 on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the HappyFox Help Desk 2.0 is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After HappyFox Help Desk 2.0 is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
